Great Service at this dealership. I want to commend Vincent Iorio for his excellent service in dealing with my fuel sensor issue, which required replacing the gas tank & fuel pump, within 2 days. He was very respectful in dealing with me. We were on a vacation from Ontario Canada. Thank you again for your service; definitely a 5-star rating at this dealership.
2019-12-03
Easy in and easy out.
Went for oil change and a couple other warranty things and was told it would be about an hour.
Almost exactly an hour later, all done.
Stephanie was great!
2019-11-27
I was met outside as soon as I arrived. Susan was very friendly, and had a great smile. She was very efficient, and knowledgeable. She made me feel like my business was very important to the dealership. I've had some bad experiences in the past with with the service department. They sometimes made me feel like they were doing me a favor by talking to me. but I will always give credit when credit is due. The service department is much improved. Thank you to the service manager! Great job!
2019-11-26
We stopped by to look at pre owned cars. Robert Domingo was right there to assist us. He was quick to answer all of our questions. The next morning I received a follow-up call. As it happens we chose not to purchase but will keep his card for future reference.
2019-11-25
Went in to trade my2017 Malibu. I had a carin mind from the website. The car was available when I showed for a test drive. Our sales associate was Nicholas. He did everything he could to meet terms in prompt manner. We are pleased with the sales service, and time ofvisit. Not a lot of hassle and thoroughunderstanfing of situation. Everything is good at the time being.
2019-11-25
Everyone was courteous, professional, and kind. I trust the people at this dealership and would definitely recommend them. They kept in contact with me to let me know the status of my vehicle and provided a courtesy vehicle while mine was being repaired.
2019-11-19
This was a drop-in service call for an oil change only. Service writer was efficient and personable, and took the information necessary right away. I waited about a half hour while the oil change was completed, paid and picked up my car with no problems at all. The vehicle inspection report is thorough, and we're comforted that nor problems were found at all - they even topped off our windshield washer fluid at no charge. We had an online coupon for three oil changes at a total discounted ra... More
2019-10-24
We are very happy with our experience at Posner Park! Jackie Rodriguez was our sales associate. She was professional, knowledgeable and fun!!! We enjoyed our time with her. Pickup day was kind of crazy both due to our schedule and due to Jackie juggling multiple customers. Through it all, she remained patient and kind. We heartily recommend Posner Park and, specifically Jackie Rodriguez.
We have bought or leased nearly 30 vehicles at Brunswick Auto Mart in northern Ohio! Needless to say, we ar... More
2019-10-23
Vehicle was serviced promptly at the appointment time and there was a minimal wait for the service to be completed. Staff was friendly and helpful.
2019-10-21
Recently had my 2016 Fiat 500X in for service, needed an oil change and a recall service. My service agent Vincent was fabulous, even arranging the courtesy vehicle to take me home and pick me up when the car was ready so I didn’t have wait the expected 3-4 hours. The driver of the courtesy van, Noel, was very friendly and we had a nice chat as she took me back and forth. This service department has always been extreme friendly and transparent when dealing with what the service entails and the c... More
2019-10-20